Privacy Policy

We are committed to ensuring that we operate with the highest standards in order to provide a secure and compliant service for our customers. We also strive to ensure we operate within all known and applicable legal/regulatory frameworks
Effective Date: 19/02/2025

Submyt are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Irish Data Protection Act 2018.

Acceptance of this policy

We highly respect your right to privacy and will not collect any information without your permission. You can visit the site without disclosing any information however continuing to use our website and/ or services implies consent to collect and your acceptance of this policy

Data Controller

Submyt Tax Limited is the data controller for the personal data collected through our website https://submyt.com and associated intake forms. If you have any questions, you can contact us at:

Email: support@submyt.com
Address: 83 Brookwood Avenue, Artane, D05A9F3, Ireland

Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identification and Contact Data: Name, email address, phone number and identity documents.
  • Financial and Transaction Data: Payment details if you use our services.
  • Technical Data: IP address, browser type, device information, and cookies.
  • Communication Data: Information provided in customer support inquiries or service requests.
How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our tax calculation and filing services.
  • To process payments and maintain financial records.
  • To communicate with you about your inquiries, services, and updates.
  • To improve our website, ensure security, and prevent fraud.
  • To comply with legal and regulatory obligations.
  • To send marketing communications where you have provided consent.
Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: When processing is required to perform our services.
  • Legal Obligation: When compliance with tax or regulatory requirements is needed.
  • Legitimate Interests: For service improvement, fraud prevention, and business operations.
  • Consent: When you explicitly agree to marketing communications.
Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, in accordance with legal and regulatory requirements. The retention periods are as follows:

  • Customer Records: Retained for up to 6 years following the termination of service.
  • Financial Transactions: Retained for at least 7 years to comply with tax laws.
  • Marketing Data: Retained until you withdraw consent or opt out.
Data Sharing and Transfers

We do not sell or rent your personal data. However, we may share data with:

  • Service Providers: Third-party vendors who assist with payment processing, hosting, or analytics.
  • Regulatory Authorities: Where required to comply with legal obligations.
  • Business Transfers: In the event of a merger or acquisition.

If data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards such as Standard Contractual Clauses or equivalent measures.

Automated Decision-Making & Profiling

If we use automated processes to assess tax liabilities or process applications, we will:

  • Inform you of such processing.

  • Allow you to request human intervention if you object to an automated decision.

Your Data Protection Rights

You have the following rights under GDPR:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data under certain conditions.
  • Restriction: Limit processing in specific cases.
  • Objection: Object to processing based on legitimate interests.
  • Portability: Request data transfer to another service provider.

To exercise these rights, contact us at support@submyt.com. You also have the right to lodge a complaint with the Data Protection Commission (www.dataprotection.ie).

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals as required by law.

Children’s Data

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information.

Cookies and Tracking Technologies

We have a dedicated page for our Cookie policy which you can view at Cookie Policy (EU) – Submyt

Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on our website with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@submyt.com
Address: 83 Brookwood Avenue, Artane, D05A9F3, Ireland